HELP & SUPPORT
Need Assistance?
Welcome to the NBRI Press Help Center! Whether you’re shopping for publications or need account assistance, we’re here to help. Browse our FAQs, guides, and support resources, or contact our team for personalized help. Your satisfaction is our priority
FREQUENTLY ASKED QUESTIONS
What payment methods are accepted?
We accept various Indonesian payment methods including credit cards, bank transfers, GoPay, OVO, and DANA. Detailed payment options are available during the checkout process.
How do I apply a discount code during checkout?
On the checkout page, enter your discount code in the provided field and click “Apply” to update your total.
How do I download my purchased products?
After completing your purchase, you will receive a download link via email. Click the link to download your product directly to your device.
How do I access my order history?
After completing your purchase, you will receive a download link via email. Click the link to download your product directly to your device.
Can I return or exchange a digital product?
Due to the nature of digital products, returns and exchanges are generally not accepted. However, if there is an issue with your purchase, please contact customer support.
How do you protect my personal information?
We adhere to strict data privacy policies and use advanced security measures to protect your personal information. For more details, refer to our Privacy Policy.